Your enquiry. Your privacy.

Updated 9 November 2026

This notice describes how the YarraShield website handles information submitted through its enquiry form.

What we collect and why

We collect your name, phone number, email, suburb, postcode, property type, pest issue and message to respond to your request, discuss a quote and manage follow-up. We also record the submission time, consent, enquiry status and internal notes.

Storage and access

Enquiries are stored in the website’s hosted database using OpenAI Sites and Cloudflare infrastructure. The owner dashboard restricts access to the configured owner account. Hosting providers may process data outside Australia.

Spam prevention and cookies

The form uses a hidden spam field and a daily hash of your IP address to limit repeated submissions. It does not store the raw IP address in the enquiry database. Hosting providers may keep separate technical logs. Sign-in cookies are used for owner access. This version does not install advertising trackers or third-party analytics.

Your choices

Submitting an enquiry authorises a response to that request; it does not subscribe you to marketing. Please avoid including sensitive personal information. To request access, correction or deletion, submit an enquiry headed “Privacy request” and provide enough information for us to identify your earlier request. We may need to confirm your identity.

Retention

The owner can manage enquiry records and should retain information only for as long as needed to handle the request and applicable business obligations. No automatic deletion period is configured in this initial version.